The Assistant Center Manager is responsible for managing the day to day operations of UPS Freight Service Centers. He/She analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and improve service level results. The Assistant Center Manager collaborates with Service Center Managers and Sales Representatives to understand customer requirements and expectations and provide operational expertise. He/She manages supervisors within the department.
This position reviews the projected performance plan to verify the correct number of drivers and routes are allocated. The Assistant Center Manager works with Labor and Human Resources Managers to select candidates for open positions, address performance issues, and facilitate promotion decisions. He/She communicates updated corporate policies and service center work rules to ensure employees are aware and understand established processes.
UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity
Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.