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GBS Strategy Intern

Learn more about UPS


GBS Strategy Intern

Atlanta, GA
  • Responsibilities

    Are you a current college junior or senior, or recent graduate within the last 24 months, pursuing a degree in Marketing, Management, Finance or related field? If so, we want to hear from you! UPS Global Business Services (GBS) is looking for a dynamic Engineering intern who is eager to obtain real-world, hands-on business experience.

    The GBS Strategy intern will conduct market analysis focused on shared services, contact center strategy, customer service channels, and customer relationship management tools.


    • Identifies marketplace KPIs
    • Gathers information for a Best in Class matrix
    • Determines where UPS falls in relationship to findings
    • Rates and ranks suggestions for change
    • Develops a timeline for such change
  • Related Article
  • Qualifications


    • Proficient in Microsoft Office Suite
    • Excellent verbal and written communication skills
    • Self-starter with the ability to work unsupervised
    • Attention to detail
    • Ability to organize and synthesize information

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

  • Industry
    Package/Freight Delivery
  • About Us
    Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.