UPS is seeking a dynamic Sales Enablement Intern to manage and grow UPS Capital's customer business. The ideal candidate will collect, monitor and study business data to create custom reports that will help control costs, identify new pipeline opportunities as well as provide analysis to reach new markets. In addition, the Sales Enablement team needs someone who can interpret existing business data while making specific recommendations about key additional data to monitor, and how it can be used to improve the overall sales culture. The right candidate will have experience in data mining, a proven ability to collaborate across multiple departments to meet the needs of our sales team, and the skills to translate numbers into meaningful information to facilitate management’s day-to-day operations.

RESPONSIBILITIES AND DUTIES

• Identifies different types of data elements to be monitored to improve business performance
• Aggregates data from multiple source systems, and transforms into impactful, easy-to-interpret reports to facilitate well-informed management decisions
• Works with management team to prioritize suggested process improvements to each business segment
• Uses statistical methods to identify areas for operational improvement and make suggestions for streamlining processes
• Creates written content to educate sales team and advances deals such as case studies, competitive information fact sheets, product collateral, and custom work

KNOWLEDGE AND SKILLS

• Field ad hoc content and support requests from sales team
• Manage the sales enablement content repository and ensure that all information is easily and readily accessible at point of need
• Determine content adoption metrics and define sales enablement best practices
• Conduct and report on market research
• Anticipate management’s shifting reporting requirements based on market and operational changes, take the initiative to investigate data and present key findings
• Gather feedback from sales team on a regular basis, and suggest strategies to improve support programs
• Experience with design and maintenance of complex database structures and support of front-end user software applications
• Intermediate MS Excel user (pivot tables, VLOOKUP, etc.)
• Intermediate user of other data analyst tools (Power BI, Tableau, etc.)
• Strong written and verbal presentation skills with ability to summarize complex concepts succinctly
• Strong MS PowerPoint skills
• Salesforce.com experience - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.