Tag: interview

How to Answer: Tell Me About an Accomplishment That You’re Most Proud Of

One of the keys to a successful job interview is being able to highlight your accomplishments. When the hiring manager asks a question such as, “Tell me about an accomplishment that you’re most proud of,” they’re interested in finding out what you’ve achieved and what matters to you. This is a time when your interviewer wants you to show off, so don’t be shy. Make sure to come prepared with at least one example of your accomplishments, and use the S.T.A.R. method (which stands for situation, task, action, result) to describe your experience.

Here’s what to keep in mind as you prepare your answer.

Outline the situation

Think of something you’re truly proud of accomplishing. Whether this accomplishment happened in school, at a previous job or internship, or even during an extracurricular activity (like on a sports team), start your answer by talking about the events that led up to the moment. For example, if you’re most proud of leading your debate team to win Nationals, explain the situation that led up to that.

Talk about the task

Next, outline the task itself. Focusing on the debate team example, if were you in charge of motivating everyone with an epic speech or staying up all night to practice with a struggling teammate, this is the time to mention that. Explaining your role in the situation creates context for the story and gives the interviewer an idea of how you handle responsibilities and what you’re able to achieve.

Explain the action you took

Once you’ve outlined the task at hand, explain the steps you took to achieve your goal. Use one or two examples to back up your answer and show how these added value to the situation. For example, you can mention the plan that you created to keep everyone motivated and explain how you put it into action.

Highlight the results

Finally, be sure to mention the successful outcome and explain why you consider it to be your greatest accomplishment. The outcome itself doesn’t necessarily have to be a huge win, but it should be something that you’re truly proud of and that reflects well on you.

Say something like: “During my junior year, I led my debate team to Nationals after a successful season. I was in charge of making sure the team was still motivated and on top of their game after a pretty long season. I came up with a gameplan that combined debate practice with team building, dedicating extra time to two team members who didn’t have as much experience. We ended up winning Nationals and had an amazing time in the process.”

By following the S.T.A.R. method, you’ll be able to show off your biggest accomplishment and show the hiring manager that you’d be an asset to the team.

What to Do After You Get a Job Offer

Nice work! You got a job offer. However, before you celebrate too much, it’s important to note that your interactions with the company now are just as important as your interactions with the company during the interview process. After all, if you do decide to work for this company, you want to make a great impression every step of the way.

Typically, job offers will come via phone call (or voicemail, if you don’t answer). Here are some steps to take if you get a job offer on the phone:

If the person leaves you a voicemail:

1. Listen to the voicemail from start to finish, and write down any important notes. Listen one more time to make sure you have all details written correctly. Assuming they ask you to call them back at a specific time, call them back at that time, and follow the steps directly below.

2. If they do not tell you to call them back, then email them within 24 hours to thank them, and say that you are excited to learn more details about the offer over email.

If you are on a live phone call with them:

1. Thank the employer graciously and tell them how excited you are to have received an offer of employment. (They probably spent a lot of time choosing you over other candidates, so it’s nice if you let them know that you appreciate their time!)

2. While on the phone, ask the employer about any deadlines you should know about. For example, when do you need to let them know if you formally accept the job offer?

3. If they have not mentioned information about salary (or benefits) on the call, ask them when they plan to follow up by email with more details. Tell them you’re excited to learn more about the offer.

Pro Tip: Unless the offer is in writing, it’s not official. Make sure you get everything in writing!

4. If they DO mention salary information on the call, and you are surprised or confused, ask them if they can email you the information, and tell them you may follow up with questions for clarification.

Pro Tip: The offer phone call is not the time to negotiate. You should make sure you have everything in writing first.

5. For ways to negotiate or ask questions about your offer, see How to Negotiate a Job Offer.

Some employers prefer to extend a job offer in writing.

If you get a job offer by email:

1. Send them an email within 24 hours (the sooner, the better!) to thank them.

2. If the offer’s details (such as the start date, salary, deadline to accept, etc) are included in the offer email, then read through all information thoroughly. Reply with any questions you may have.

3. If the offer details are not included in the initial email, mention that you are excited to learn more about the offer when you email them to thank them. You can also ask about when you should expect to receive more details, such as the official offer letter and start date.

Here is one example of a “thank you” note:

Dear Ms. Blocs,

I just received your voicemail; thank you so much for extending me an offer to the Boogity Bank internship program for this summer. It means the world to me that your team believes I’m a good fit for Boogity Bank.

One quick question: When can I expect to receive more details about the offer? I’d love to review the offer letter and understand the timeline by which I must inform Boogity Bank of my final decision.

I look forward to hearing from you soon.

Thank you so much again,
Katie

Final Pro Tip: If you have a question about something in the offer letter, don’t be afraid to ask your main point of contact (usually someone in HR). It’s vital that you understand all that details of your offer ahead of signing so that you don’t find yourself quitting after one week!

Next, get more career tips for internships and entry-level jobs such as How to Check in With a Recruiter When You Haven’t Heard Back and find answers to common interview questions such as What Are Your Weaknesses?

How to Answer: Why Do You Want to Work Here?

One of the most common job interview questions you will encounter is fairly straightforward: “Why do you want to work here?” The question allows the interviewer to learn if you’ve done your homework about the organization, assess your current career needs and decide if you’re a good fit for the company. It also helps them to get a sense of your passion for the role and for your future career.

The question may seem like a trick question, but it’s not. It’s also not one you should answer spontaneously. Instead, you should plan a thoughtful, concise and appropriate answer in advance.

Here’s what you should keep in mind when preparing your answer.

Focus on an aspect of the company that you admire and explain how that resonates with you.

You may be tempted to answer this question frankly, but saying that you “need the money” or “saw that the company was hiring” will not give the interviewer any insight into who you are. Every person your interviewer calls in to discuss the position has bills to pay, too. Instead, focus on why you chose to apply to this particular company. Be sure to mention something specific such as the company’s main product or one of their core values.

Say something like: “I’m graduating this spring, so when I was thinking about my first full-time job, I decided I wanted to work at a company that makes a product I truly believe in. Your company’s user demographic is people ages 18 to 25, and as a person within that age group and an avid user of your product, I think I could represent the brand well as a PR and communications specialist.”

Highlight your skills and explain how they’re relevant to the position.

Next, set yourself apart by highlighting your skills and elaborating on your strengths and experiences. If you have particular experience with the company’s target demographic or the main skill set required for the role, be sure to mention that.

Say something like: “I was a brand ambassador for two years in college, so I know the best ways to increase brand awareness and sales, and to be the voice of a brand.”

Connect your career goals to the brand.

Once you’ve demonstrated your passion for the brand and shown how your experience relates to the role, be sure to mention how your career goals align with those of the company. The key is to show that you’re passionate about working for this particular company — not a competitor or simply any company in the field.

Here’s how to bring it all together:

“I’m graduating this spring, so when I was thinking about my first full-time job, I decided I wanted to work at a company that makes a product I truly believe in. Your company’s demographic is people ages 18 to 25, and as a person within that age group and an avid user of your product, I think I could represent the brand well as a PR and communications specialist. I was a brand ambassador for two years in college, so I know the best ways to increase brand awareness and sales, and to be the voice of a brand. Your company’s dedication to empowering young people struck me in particular, and it seems like a great fit in terms of me being able to provide valuable insights and expertise while working for a brand that believes in what I can bring to the table.”

By showing that you’re knowledgeable about the company and that your values align with theirs, you’ll demonstrate that you’re a good fit for the role and stand a great chance of impressing the interviewer.

 

Next, get more career tips for internships and entry-level jobs such as How to Get a Letter of Recommendation and find answers to common interview questions such as Where Do You See Yourself in 5 Years?

How to Handle Back-to-Back Interviews

Back-to-back interviews can be stressful, but they’re also a good sign that an employer is interested in you as a candidate. What are back-to-back interviews? They’re a series of interviews where you meet with multiple team members one after the other. Back-to-back interviews are different from panel interviews because you’re meeting with team members individually rather than all at once. And although having several interviews in one day can be a little intimidating, it’s also a great way for you to showcase your skills and demonstrate why you’d be a good fit for a particular role.

Here are some tips to keep in mind as you prepare for back-to-back interviews.

1. Bring several copies of your resume.

Being able to communicate your skills and experience effectively during an interview begins with highlighting the key points in your resume. Since you’ll be meeting with several decisionmakers throughout the day, having multiple copies of your resume available will ensure that they’re each able to get a sense of who you are and whether you’d be a good fit for the team. As an added bonus, having multiple copies of your resume will show potential employers that you’re well-prepared and enthusiastic about the interview, characteristics that are likely to impress everyone you meet during the hiring process.

Pro Tip: Offering the interviewer a copy of your resume is a great way to start the interview, especially if they walk into the room empty-handed.

2. Learn the names and backgrounds of everyone you’ll be interviewing with.

Knowing who the decisionmakers are is a must for any interview and especially one where you’ll be interviewing with multiple people on the same day. To get this information, ask the hiring manager or HR contact for the names and titles of all the team members you’ll be meeting. Once you have a list, do some research by checking out the company website to learn about their roles and be sure to also do a quick Google search for each person to learn more about them and what they do at the company.

Pro Tip: Saying each interviewer’s name a few times during the interview is a great way to put the person at ease and make them feel comfortable. Once you’ve established a good connection, ask them questions based on their experience and background. This will emphasize your interest in the role and show your genuine excitement about being part of the team.

3. Ask for a glass of water.

Since back-to-back interviews involve a lot of talking, asking for a glass of water at the beginning of the interview process will ensure that you won’t get a dry throat as you’re talking and that you’ll be able to perform at your best during each interview. And if you need time to come up with an answer, taking a sip of water can also buy you some extra time.

4. Stay relaxed and pay attention to your body language.

It’s normal to be a little nervous during an interview, but you really don’t be. In fact, being relaxed during the process will demonstrate that you’re confident and enthusiastic about the role. To ensure that you come across as confident, keep your voice even and sit up straight. If you really need to relax, you can also silently count to ten or focus on your breathing.

5. Be prepared to answer the same question several times.

Since you’re meeting with multiple team members, know that you might have to answer the same question(s) more than once. This isn’t because you did anything wrong; it’s because different people are trying to get to know you and your qualifications. Some companies also have interviewers ask the same questions to test their candidates for consistency. Be honest and keep your answers more or less the same for each interviewer. You want to communicate a clear and consistent message and work/academic history.

Back-to-back interviews are a great way to make a good impression on multiple team members at once and a sure sign that a company is interested in bringing you on board as an employee. By coming to the interviews confident and prepared, you’ll be sure to put your best foot forward and get one step closer to landing the job.

Next, get more career tips for internships and entry-level jobs such as 10 Tips for the Perfect Cover Letter and find answers to common interview questions such as How Do You Handle Pressure?

What to Do When You Want a Second Job Offer

You have been interviewing for an entry-level job with both Company A and Company B for the past few weeks. Company A is by far your top pick, but you’re still two weeks away from finding out their decision. Meanwhile, you have an offer from Company B and need to give them a response soon. What do you do?

The most important thing is what not to do. You should never accept a job offer that you don’t plan to see through. Reneging, or going back on a contract or promise, is often perceived as very unprofessional and is likely to burn bridges. Employers talk, so you want to make sure that when you’re accepting an offer, you are fully committing to that company and that you’re putting your best foot forward. So you if you don’t accept Company B’s offer right away, what should you do instead?

Ask for more time to make a decision.

Tell Company B that you’re very interested but need more time to think over the offer. Most companies will allow you a couple of days or a week to decide. If you start asking for more than a week, a hiring manager may think you have other options in play and question your interest and level of commitment, so timing this well is important.

Here’s what you can say in your email: “Thank you so much for extending me an offer for the position of X. It means the world to me that your team believes I’m a good fit for Company B. I wonder if I could have until Friday to get back to you on this opportunity.”

Let Company A know that you have another offer.

Once you’ve emailed Company B asking for more time, be sure to reach out to Company A right away. Let Company A know that they are 100% your first choice, but that you just received an offer from Company B and need to let the other company know if you’ll accept their offer in X number of days.

Here’s what you can say in your email: “I’m incredibly excited about the opportunity to work at Company A and the position at your company is by far my top choice. I received an offer earlier today from another company and have to give them an answer by the end of the week. I know we initially scheduled my final interview for ___, but would it be at all possible to reschedule to an earlier time? Thank you again for your consideration, and I’m very eager to follow up soon.”

If you are a competitive applicant that Company A is highly interested in, it’s very possible that they will find a way to speed up the process and get you an answer sooner.

If you don’t get a second offer immediately, don’t panic.

But what if Company A still isn’t able to give you an answer before you have to tell Company B your final decision? This is a definite possibility. If Company A doesn’t budge on their timeline, it leaves you leaves you with a tough decision to make. Do you decline Company B’s offer and hold out with the hopes that Company A will pull through? Or do you take Company B’s offer, minimizing the overall risk and opting for a solid, albeit not ideal, option?

This is something only you can decide. That said, you can trust that you have handled this situation with the professionalism and graciousness that all employers want their employees to embody.

Next, get more career tips for internships and entry-level jobs such as How to Turn Down a Job Offer and find answers to common interview questions such as Would You Work Holidays And/Or Weekends?

5 Things You Must Do To Prepare for a Video Interview

More and more, recruiters are conducting interviews over video chat. It’s a very efficient and cost-saving way for recruiters to meet candidates, and it’s a convenient way for candidates to attend interviews. To give yourself the best chance of success, you should plan on treating your video interview the same way you would treat an in-person interview. Approach it with the same level of care and preparation, because it holds just as much weight.

Here are 5 tips to ensure that you nail your video interview.

1. Dress Professionally

“Dress for the job that you want to have.” Not only will this help your interviewer picture you in the role that you’re interviewing for, but it will help put you in the right mindset. Just because you’re not meeting your interviewer in the flesh does not mean you should take this as an opportunity to wear your sweats. They can still see you over the camera and you should make sure that you make a great first impression by wearing something appropriate for that position. For example, if you’re interviewing at a startup, a nice t-shirt and jeans is probably okay, and if you’re interviewing at a bank, you should be business casual.

2. Test the wifi and service beforehand 

Your interviewer will likely suggest a service like Skype or Google Hangout to conduct the interview. To ensure that there are no last-minute surprises, download the software and make an account at least a day prior to the interview. That way, if something isn’t working for you, you can politely reach out to your interviewer to let them know ahead of time. Also, make sure that you have a strong internet connection. You definitely don’t want to be cutting in and out during the interview.

Pro tip: Practice with a friend. Ask a friend to hop on the same service to test out the audio and visuals ahead of time so that you can be assured that you’re set up for success.

3. Don’t interrupt.

It can be tricky to read body language over video chat to know when your interviewer is done speaking and it’s your turn. Make sure to avoid talking over them by waiting one or two seconds after they’ve finished before giving your answer.

4. Use your computer, NOT your phone.

Though it may be tempting, your phone is not the correct device to conduct your interview on. You should be sitting at a level desk or a table. If you don’t have a personal computer, try checking one out of your school’s library and getting set up there.

5. Make sure your background isn’t distracting.

It’s fine to conduct your interview in your personal space, as long as it isn’t too personal. A pile of dirty laundry or books on your bed isn’t going to make a good impression. Instead, try to make your background as neat and non-distracting as possible. If you’re having trouble with this, try booking a private study room in your school’s library to take the interview.

With these tips, you should feel confident in your ability to impress the interviewer and nail the interview.

Next, get more career tips for internships and entry-level jobs such as How to Write a Thank You Note After An Interview and find answers to common interview questions such as What Are Your Strengths?

How to Answer: Tell Me About a Time You Failed

Although no one likes talking about a time they’ve failed, the truth is that everyone has experienced failure at some point in their lives. As Robert F. Kennedy famously said, “Only those who dare to fail greatly can ever achieve greatly.” When employers ask this question during an interview for an internship or entry-level job, they’re interested in learning about your willingness to take risks and your ability to overcome challenges. In order to come up with an answer that shows that you’ve learned from your mistakes, you need to be able to demonstrate that you’ve successfully bounced back from failure and that you’ve learned important lessons along the way.

Pro Tip: Don’t be afraid to be honest. No one is perfect, and even the most successful people have failed more times than they can count. Instead of aiming for perfection by saying that you’ve never made a mistake, focus on how you can turn a negative into a positive.

Here are some things to keep in mind when preparing your answer.

Pick a real failure that you were able to learn from.

Think carefully about some of the biggest challenges you’ve faced during your life. Did they happen because you took a risk or tried something new? Or maybe you failed at something you’re normally very good at but circumstances got in the way. Whether your biggest failure was the Calculus test you didn’t pass in college or the track meet you lost in high school, the key to coming up with a great answer is to pick a situation where something went wrong but that something wasn’t catastrophic. This will make it easier to keep the story short and to focus on what you learned rather than how it felt to fail.

No matter what you choose, make sure you stay away from personal or overly emotional topics that don’t relate to the job at hand and could make the recruiter uncomfortable.

Outline the steps you took to overcome the challenge.

Once you’ve given some context for the situation and how it developed, outline the steps you took to get back on track. For example, if you’re talking about a test you failed, you can mention that you talked to your professor to get advice, then worked hard and went to office hours for extra help to make sure it didn’t happen again.

Pro Tip: Be detailed when outlining your approach. This will show the hiring manager that you’re not only proactive about problem-solving, but that you’re also able to think through the best ways to overcome a challenge.

Show how you were able to bounce back.

Finally, talk about what you learned. This is a great way to show the interviewer that you’re focused on personal and professional growth, and that you’re able to take even the most difficult situations and turn them into something positive. Most of all, you’ll be able to demonstrate that you’re resilient, a quality that employers always look for when screening candidates.

Say something like: “When I took Calculus my freshman year, I knew that I was in over my head. I’ve always been pretty good at math but the class was really challenging and I found myself falling behind. When I got my final grade and realized I had failed the class, I immediately went to talk to my professor and she helped me put together a plan for retaking the class and passing it. Over the course of the next semester, I went to office hours every week and asked a friend who was good at Calculus to help me with my homework. After struggling with that class, I realized that college was going to be much more challenging than high school, so I made sure to carefully look over the syllabus of every class I took and to set up meetings with professors to go through questions and ask for advice. I found that to be a great way of heading off potential problems and I managed to pass Calculus with flying colors the second time.”

Answering this question might seem challenging at first, but it can be a great opportunity to show the interviewer that you’re able to troubleshoot problems and to learn lessons that will serve you well in both your professional and personal lives.

Next, get more career tips for internships and entry-level jobs such as How to Stand Out with Business Cards and find answers to common interview questions such as Would You Work Holidays and/or Weekends?

How to Answer: Would You Describe Yourself as a Leader or a Follower?

If you hear the question “Are you a leader or a follower?” during an interview for an internship or entry-level job, you can consider this question a “fit” question, meaning that the interviewer is trying to assess whether you’re a good cultural fit for the company, the team and the position you’re applying for.

Just like with any binary question, the interviewer wants to hear your response, followed by a reason for why you feel as though that response is true. As always, actions speak louder than words, so speaking about your past performance can always help make your answer even stronger.

Here are some things to keep in mind when preparing your answer.

1. Start by explaining how you see yourself.

Do you consider yourself a leader or a follower? Mention this and explain why that’s the case. However, we recommend bringing up that you’re also capable of being the other type. The interviewer most likely wants to know that you’re capable of being both a leader and a follower, and that you can figure out the right time for each one based on the situation.

Say something like: “I tend to be the leader in most situations, though I can think of plenty of times when it was better for the group for me to follow along.”

2. Give an example (no more than 60 seconds) of a time when you took charge.

This can be a leadership position in a club, a leadership position in a group project, a time you started your own business, etc.

3. Then give a shorter example of a time when you followed instructions.

Your best bet would be to think of a time when you were not the “expert” in the group, but someone else was, so you followed along and learned from them. Make sure you’re honest in your entire answer since you want to ensure that you’re the right personality fit for the role!

Say something like: “All of my friends tell me I’m the leader of our group since I’m always the one planning our group trips, the one who was President of all of her clubs in college and the one who tends to present after group projects. However, there are plenty of times I can think of when I’ve been a follower because it was best for the group. For example, I’ve never played softball before, so when my friends started a softball league (with me in it), I watched a few games and read a few articles, but I ultimately let my softball-pro friends take charge on where I should go, what the batting order should be and so on.”

By demonstrating that you can be both a leader and a follower, you’ll show the hiring manager that you’re a true team player and a cultural fit for any role. This is a great way to stand out from the crowd and help potential employers see your value.

Next, get more career tips for internships and entry-level jobs such as 10 Tips for the Perfect Cover Letter  and find answers to common interview questions such as Are You Willing to Travel?

How to Answer: How Have You Displayed Leadership?

No matter what your major or chosen career path, one of the most common questions you’ll encounter during a job interview is “How have you displayed leadership?” When employers ask this question, it’s because they want to learn more about your personality and how you approach challenges. More specifically, they want to know whether you can take initiative and lead effectively when the occasion calls for it.

Here are some tips to keep in mind when answering this question.

1. Talk about a time you took on a leadership role.

The best way to do this is by recalling a positive, concise example of a time that you displayed leadership and doing your best to paint a picture of the situation. For example, if you organized a charity fundraiser for your sorority and raised a lot of money, be sure to mention that.

Pro Tip: If you can’t think of a relevant example from a previous job or internship, use a personal experience such as a time when you displayed leadership while volunteering, pursuing hobbies, participating in clubs or sports or tackling an academic project.

2. Demonstrate that you’re a team player who is able to get things done.

No one wants a leader who will come in, take charge and then not actually execute. Sure, it’s important to have someone managing a project, but it’s also important to show that you were able to roll up your sleeves and get your hands dirty. When outlining the steps you took to achieve your goal, be sure to talk about your ability to delegate tasks while also showing that you took on a fair number of tasks yourself. Going back to the charity event example, you can mention that you were able to keep everyone else organized while also tracking donations and figuring out the best way to draw attention to the event.

3. Highlight your accomplishments in a quantifiable way.

Anyone can come up with a ground-breaking idea, but not everyone can follow through with it. This is why it’s important wrap up your answer by showing how you worked to accomplish (and possibly exceed) your goal. If you can, talk about numbers. It’s easy to say that you made something a success with no real way to measure the outcome, but if you can prove that you were successful, for instance by showing that the event you planned raised over $50,000, that is a concrete example that your future employer can appreciate.

Say something like: “As president of my sorority, I was responsible for 80 chapter members. One of the biggest challenges was putting together our annual fundraiser for XYZ Charity, which hadn’t been all that successful in recent years. I organized dozens of members, created a spreadsheet to track donation progress and got several local celebrities to come to the event. In the end, the hard work paid off, and our chapter had the most successful year yet: We raised over $50,000 for the charity and won ‘Sorority of the Year’ on campus.”

By showing the employer that you’re able to take initiative and be a leader, you’ll be sure to impress them and get one step closer to landing the job.

Next, get more career tips for internships and entry-level jobs such as 10 Tips for the Perfect Cover Letter and find answers to other common interview questions such as What Are Your Strengths?

How to Answer: If I Asked Your Friends to Describe You, What Would They Say?

During an interview, hiring managers want to get a sense of who you are beyond your resume. The easiest way to do this is by asking questions designed to draw out your personality. One of these questions is, “If I asked your friends to describe you, what would they say?” This is a common question you may encounter during an interview for an internship or an entry-level job. When the interviewer asks this, it’s because they want to gauge how others perceive you, how self-aware you are and how you work with a team.

When preparing your answer to this question, you’ll want to highlight your positive personality traits and give concrete examples.

Pick a few of your best qualities.

There are many qualities that appeal to employers, including loyalty, hard work and leadership. When deciding what quality to highlight, make sure that it’s an accurate reflection of you and that you can back it up with examples how it has shaped your relationships with your friends.

Give specific examples of how you display them.

Are you the leader of the pack? Don’t be afraid to mention this. If you’re the go-to friend for making plans and executing them, this is definitely something you want to highlight to your future employer. Emphasize the leadership skills you possess and your experiences with being a leader.

Say something like: “My college friends would say that I’m the leader of the group, the life of the party and the caretaker. I’m always planning trips for us, including vacations to places we’ve never been before. Last summer, we decided to take a trip to Costa Rica and we were excited about it but didn’t know where to begin. I offered to research flights and hotels and managed to find us a great deal in a nice location. Once we got there, I made sure to look for fun places for us to go out and checked in to see how everyone was doing throughout the trip. We had a great time.”

Pro Tip: Keep your answer focused and concise. Now is not the time to reminisce about every experience you’ve had with your friends. Make sure you keep the conversation relevant to the position you’re interviewing for.

By talking about a great quality that your friends would praise, you’ll show the interviewer that you’re a team player and an asset to the organization.

Next, get more career tips for internships and entry-level jobs such as How to Turn Down a Job Offer and find answers to common interview questions such as If You Could Invest in One Stock, Which Stock Would it Be?